Claim Privacy Policy

Welcome to Claim ("Claim," "we," "us," or "our"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our mobile app, website, or related services to discover and file settlement claims (the "Services").

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please stop using our Services.

1. Information We Collect

We collect information in several ways:

Information You Provide

  • Contact Details: Name, email address, phone number, and mailing address.

  • Settlement Details: Information needed to complete claims, such as date of birth, purchase history, or product usage.

  • Payment Info: Collected by our payment partners when you subscribe or make purchases.

Automatically Collected Data

  • Device/Browser Data: IP address, browser type, device type, operating system, referral links, and activity logs.

  • Cookies & Similar Technologies: Used to track usage, personalize the app, and improve performance.

  • Usage Data: Time spent on screens, features accessed, and other user behavior patterns.

Information from Third Parties

  • Analytics Tools: Google Analytics, Amplitude, FullStory, etc., help us understand app usage.

  • Advertising Pixels: Facebook Pixel, TikTok Pixel, and others may track ad interactions.

2. How We Use Your Information

We use the information we collect to:

Provide Our Services

  • Help you find, join, and file settlement claims

  • Submit your forms to claim administrators with your authorization — only if the claims allow automated filing

  • Process subscriptions and payments

Communicate with You

  • Send updates on new settlements or claim statuses

  • Respond to support requests and account-related inquiries

Improve and Personalize

  • Enhance our Services through analytics

  • Personalize user experience based on your activity

Marketing & Advertising

  • Show relevant offers in the app and on other platforms

  • Track and measure campaign performance

Legal Compliance & Protection

  • Comply with laws and respond to valid legal requests

  • Protect the rights and safety of Claim, users, and the public

3. How We Share Your Information

We may share your information in the following cases:

With Settlement Administrators

  • To submit claims using the data you’ve entered

With Service Providers

  • Payment processors (e.g., Stripe)

  • Analytics platforms

  • Marketing and mailing vendors

Legal Obligations

  • In response to subpoenas, legal processes, or to comply with law

Business Transfers

  • If Claim is merged, acquired, or restructured, your data may transfer to the new entity

We do not sell or rent your personal information.

4. Your Choices & Rights

You may have the right to:

  • View or Edit Info: Update your account details

  • Delete Your Data: Request erasure of personal info (where legally permitted)

  • Unsubscribe: Opt out of marketing via unsubscribe links or settings

  • Manage Cookies: Adjust your browser/device preferences

To make a request, contact us at support@getclaim.app

5. App Store Disclosures

To comply with App Store policies:

  • Face Data: If collected (e.g., for skin analysis), is processed on-device only and never stored or shared. Explicit opt-in is required.

  • Location Data: Used temporarily to help identify applicable settlement jurisdictions. Not stored unless necessary for claim submission.

  • Identifiers: Device and usage identifiers are used strictly for app functionality, not shared or sold for tracking purposes.

6. International Transfers

If you access Claim from outside the U.S., your data may be transferred to and processed in the U.S. or other jurisdictions. By using Claim, you consent to these transfers.

7. Data Security and Retention

We implement industry-standard protections, including HTTPS encryption and access controls. However, no method is completely secure.

We retain data only as long as necessary for business, legal, or compliance reasons.

8. Children’s Privacy

Our Services are intended for individuals 18 years or older. We do not knowingly collect personal data from children under 13 (or under 16 in applicable jurisdictions) without parental consent. Contact us if you believe a child has submitted data.

9. Third-Party Links

Claim may link to other websites. We are not responsible for their content or data practices. Please review their privacy policies before use.

10. Updates to This Policy

We may revise this Privacy Policy from time to time. If changes are material, we will notify you by email or in-app message. Continued use after updates means you accept the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data:

Email: support@getclaim.app